總則Summary
本服務提供的是虛擬內容（數位解讀功能）。一旦許可碼被使用、付費功能被解鎖，即視為已消費，原則上不予退款。
可退款的情形When we do refund
- 付款成功但未收到許可碼，且經核實無法補發
- 同一筆訂單重複扣款
- 許可碼無法使用且我們無法修復
- 依你所在地法律你享有法定撤回權（例如歐盟 14 天冷靜期，且你尚未使用該內容）
不可退款的情形When we do not
- 許可碼已使用、付費功能已解鎖
- 對解讀結果「不準」或不滿意 —— 本服務不承諾應驗，購買的是內容而非結果
- 你改變主意但內容已被消費
訂閱Subscription
「每日陪伴」為 30 天期，不會自動續訂，到期即失效；你也可隨時停止使用。已開始的 30 天週期不予按比例退款。
如何申請How to request
請於購買後 14 天內來信 CONTACT_EMAIL_NOT_SET，附上訂單號與許可碼。我們會在 3 個工作日內回覆。
Summary
The service delivers virtual content (digital reading features). Once a licence code is used and paid features are unlocked, the content is deemed consumed and is generally non-refundable.
When we do refund
- Payment succeeded but the licence code was not delivered and cannot be reissued
- The same order was charged twice
- The code does not work and we cannot fix it
- You have a statutory right of withdrawal (e.g. the EU 14-day cooling-off period) and have not yet used the content
When we do not
- The code has been used and paid features unlocked
- You are unhappy with the reading — we promise no outcomes; you are buying content, not results
- You changed your mind after the content was consumed
Subscription
"Daily companion" is a 30-day term. It does not auto-renew; it simply expires. Started terms are not refunded pro rata.
How to request
Email CONTACT_EMAIL_NOT_SET within 14 days of purchase with your order number and licence code. We reply within 3 business days.